Privacy Policy

Privacy Policy

Introduction

Welcome to https://golden-american-sign-language-therapy.denvermentalhealthcare.com (referred to as “Golden American Sign Language Therapy,” “we,” or “our” in this Privacy Policy). We are dedicated to maintaining the privacy and security of your personal data. This policy explains our practices regarding the collection, use, and protection of information from our website visitors, users, and subscribers.

Scope

This privacy notice covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://golden-american-sign-language-therapy.denvermentalhealthcare.com.
  2. Any mobile applications or software we develop.
  3. Online services and resources offered through these platforms.
  4. Interactions via email, phone, or text message initiated by our team.

Please note that this policy does not extend to third-party websites, apps, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

  1. Using our applications and services as an authorized user.
  2. Visiting our websites that link to this Privacy Policy.
  3. Receiving communications from us, including newsletters, marketing emails, phone calls, or texts/SMS messages.

Personal Data Collection

We collect various types of personal information to enhance your experience with our services and comply with legal requirements. The data we gather includes:

  1. Account Information: This includes user names, passwords (hashed and salted for security), and account settings preferences.
  2. Payment Information: Details related to payment methods, billing addresses, and transaction history (encrypted and secured).
  3. Financial Information: Data about your financial status, including income and bank account information (only when required for service provision).
  4. Purchase Information: Records of products or services purchased from us, including order details and delivery addresses.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data to provide personalized services.
  6. Location Data: Information about your geographical location (with your consent) for localized service offerings.
  7. Feedback and Reviews: Content you submit through surveys, feedback forms, or product reviews.
  8. Social Media Information: Data from social media platforms when users choose to interact with us on these platforms.
  9. Product Information: Details about products or services of interest that users express through their interactions with our site.

We collect this data through various means: user input forms, account settings, browsing activities, cookies, and third-party data providers.

Cookies

Our website employs cookies to enhance your experience and provide insights for improvement. Cookies are small text files stored on your browser that serve different purposes:

  1. Strictly Necessary: These cookies enable core features like login, navigation, and page rendering. Without them, using our services would be significantly impaired.
  2. Preferences: They remember user preferences, such as language settings and display choices, to personalize your experience.
  3. Analytics: Analytics cookies help us understand how users interact with our website, providing insights for optimization.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Upon expiration of this period, we securely delete or anonymize the data to prevent re-identification.

Security Measures

Golden American Sign Language Therapy implements robust security measures to safeguard your personal information:

  1. Encryption: We use encryption protocols to secure data in transit and at rest.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
  3. Access Controls: Our systems have access controls to ensure that only authorized personnel can access sensitive information.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services are not intentionally targeted at minors, and we do not knowingly collect personal data from them.

Your Rights

Depending on your location, you have specific rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure: Demand the deletion of your data, subject to legal exceptions.
  4. Restriction: Limit our processing of your data under certain circumstances.
  5. Portability: Receive your personal data in a structured, commonly used format.
  6. Objection: Object to the processing of your data for specific purposes.
  7. Non-Discrimination: Be free from biased treatment due to exercising your data rights.
  8. Filing Appeals/Complaints: Contact us or relevant supervisory authorities if you believe your privacy rights have been infringed.

To exercise these rights, please reach out to our Privacy Team at contact@golden-american-sign-language-therapy.denvermentalhealthcare.com or via postal mail.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page, and we encourage users to review it periodically for changes.

Contact Information

For any questions regarding privacy, data protection, or this policy, please contact us:

  • Email: contact@golden-american-sign-language-therapy.denvermentalhealthcare.com
  • Postal Mail: Golden American Sign Language Therapy, Privacy Team, [Address]